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FREQUENTLY ASKED QUESTIONS

ALL YOUR QUESTIONS ANSWERED

Q: What time is check in and check out?

Check in is at 2:00pm and Check out is at 12:00pm (Noon)

Q: I want to have a large family reunion or youth group come, are you able to accommodate large groups?

Yes! Portneuf Bend Campground loves to host groups. We have 2 big tent group sites. Depending on your group site you may need to book multiple sites. Please give us a call and we can help get you situated. 

Q: What are the fees for adding additional people, pets, tents, vehicles?

Tent: $25 per tent per night
People: $3 per person per night (when adding extra tent you do not have to add extra people) Pets: $3 per pet per night
Vehicles: $10 per vehicle per night

Q: What is your cancellation Policy

The total of the first night is non-refundable. Cancellations cannot be made through email or text, they must be made over the phone.
When a reservation is cancelled at least 48 hours prior to the date of arrival, the total of the first nights payment is retained, and the remaining amount will be refunded to the card that was charged. please call Portneuf Bend Campground by 5pm, 48 hours prior to arrival date. Cancellations are not allowed after 48 hours before the day of arrival for any portion of the reservation and the payment is retained.
Customers who do not show up on the date of arrival will not be eligible for refund.
When cancelling a portion of a reservation that includes more than (1) site the above cancellation policy is applied to each individual site.

Q: Does Portneuf Bend Campground have Restroom and showers facilities?

We do have 2 restroom buildings located at the top and bottom of the campground. They are very clean and stocked vault bathrooms. Unfortunately our campground does not have showers.

Q: How far is Portneuf Bend Campground from Lava Hot Springs?

We are located 1/2 mile outside of town on Blaser Hwy.

Q: Do you allow pets?

We do allow pets but ask that they be kept on a leash and not left unattended. It is a 3 dollar fee per pet per night, per pet. Each site has a maximum number of pets shown in the site description. 

Q: Are pets allowed in the Wall Tent, Tipi, or Camp trailer?

No Pets are not allowed inside the Wall Tent, Tipi, or Camp Trailer. You are allowed to have them outside, but not inside.

Q: Do you allow early check in or late check out? 

Due to our short window between check in and check out we do not allow early check in or late check out.  

Q: Do you allow extra vehicles at your campsite?

Extra vehicles are a 10 dollar fee. This will be charged to your card on file if not payed for before check in. 

Q: Do you have a place to park extra vehicles?

We do have a few places inside the campground to park extra vehicles if you cannot or do not want to park extra vehicles at your site. 

Q: How many people are allowed on a site?

The base price includes 4 people, if you would like to add extra people to your site you can. It is 3 dollars per person per night to add extra people( max 10 people per site). Group sites are allowed 25 people with base rate ( max 30 people)

Q: Are you allowed to add a tent to your existing RV or tent site?

Adding a tent to your existing site is allowed. It is a 25 dollar per tent per night fee to add a tent to your site. This fee will be charged to the card on file if not payed before check in. Additional tents are not allowed on pull thru sites. There is a maximum number of additional tents depending on your site which will be shown in the site description. 

Q:Does the site include a fire pit and picnic table?

Yes, all of our sites include a fire pit and picnic table. When you arrive the picnic table will be over the fire pit to prevent any accidents. You may move the picnic table anywhere within your site. 

Q: Do you sell firewood? Ice?

Yes we do sell firewood and ice. It is $6 per bundle of firewood and $3 per bag of ice. Please see our camp host to purchase.

Q: Can I bring my own firewood?

Yes, you are allowed to bring your own firewood. We discourage splitting the wood at the campground. It does make a mess for future campers. We also ask that none of the wood be left at your site when you leave.

Q:Are campfires allowed?

Yes, campfires are allowed in designated firepits only.

Q: Does the campsite include a hot pool entry?

No, the site does not include entry to any pools. The pools are state owned facility.